DATEL provides a
dynamic Help Desk Service that uses
a customer interaction system to
register all issues or technical
problems reported, for timely
monitoring, follow-ups and
resolutions. The dedicated help desk
team is contactable via phone, fax
or email. We take a very proactive
approach to work with the various
business divisions and departments
in providing support at all levels.
DATEL also extends support to our
international operations in
countries such as Jordan and Oman.
Leveraging DATEL’s Quality
Management System, our customers are
assured of efficient and effective
support. Our problem resolution
processes comply with the highest
prescribed quality standards.
With DATEL, customers will
experience a business relationship
where they are appreciated,
respected and remembered.
